Privacy policy
Privacy Policy
Effective Date: July 25, 2025
Welcome to Nurture Days. We are committed to protecting your privacy and being transparent about how we use your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or subscribe to our services, including the personalised parenting email program.
1. Who We Are
Nurture Days is a UK-based business offering tailored daily guidance for parents. We operate this Shopify-powered store and email service, and act as the Data Controller of your personal information.
To contact us:
- Email: info@nurturedays.com
- Address: 12 Countryside, Braunston, ENG, NN11 7JU, United Kingdom
2. What We Collect
To deliver your service and support your experience, we may collect the following:
- Your name and email address
- Your child’s due date or birthdate
- Your child’s due date or birthdate
- Your content preferences (e.g. tone, sensitivities)
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Technical data (e.g. IP address, browser type)
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Order and communication history
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Any optional feedback from a client give on the service
3. How We Use Your Information
We use your personal data to:
- Deliver tailored parenting emails based on your stage and preferences
- Provide and manage your paid subscription
- Respond to support requests or service issues
- Improve the quality and personal relevance of our content
- Meet legal and regulatory obligations
All personalisation is automated based on the information you provide during checkout or onboarding.
4. Lawful Basis for Processing
Our use of your personal data is based on one or more of the following lawful bases:
- Contract: To deliver your subscription and associated services
- Consent: For your selected preferences and personalisation
- Legitimate interests: To maintain and optimise our service
- Legal obligation: To comply with any applicable law
You may withdraw consent at any time by contacting us directly.
5. Data Retention
We retain your personal information only as long as necessary:
- Active subscribers: data is retained during your subscription and for up to 12 months after cancellation
- Inactive users: data is securely deleted after 12 months of inactivity
- Feedback and service logs: retained for internal analysis and improvement, then anonymised or deleted
6. Your Privacy Rights
You have rights under data protection law, including the right to:
- Access the data we hold about you
- Request correction or deletion of your data
- Withdraw your consent for future processing
- Object to or restrict how your data is used
- Request a copy of your data in portable format
To exercise any of these rights, email us at info@nurturedays.com.
7. No Selling or Sharing of Personal Data
We do not sell your data, share your contact details with any third parties, or allow external marketing access. All information you provide remains securely within our system and is used only to deliver your service and improve your experience. Your trust is essential to us.
8. Cookies and Analytics
Our website uses cookies and similar technologies to improve performance and understand how visitors interact with our site. You can manage cookie preferences via your browser settings. For full details, please see our Cookie Policy.
9. Data Security
We use secure systems, access controls, and encryption tools to protect your personal information. While no system can be guaranteed 100% secure, we actively monitor and update our processes to ensure data safety.
10. International Transfers
If we process or store your data outside the UK or EEA, we do so only with providers that meet GDPR standards. This includes the use of Standard Contractual Clauses or similar safeguards to ensure your data is protected at an equivalent level.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website and will include the “Effective Date” at the top of the page.
12. Questions or Concerns
If you have questions about this policy or how your data is handled, please contact us:
- Email: info@nurturedays.com
- Mail: 12 Countryside, Braunston, ENG, NN11 7JU, UK
If you're based in the UK or EU, you also have the right to contact your local data protection authority (such as the Information Commissioner’s Office).